Our Routine is a private space for two people to check in with each other, build shared routines, and keep track of how things are going. What you enter in the app can be personal, so this policy explains what information we collect, how we use it, and the choices available to you.
Our Routine is operated by the developer of the Our Routine app, based in Australia. If you have any privacy questions, you can contact us at support@ourroutine.app.
What we collect
Account information. When you create an account using email and password, we collect your email address and the display name you choose. Passwords are protected using one-way Argon2 hashing and are not stored in plain text.
Google Sign-In information. If you choose to sign in using your Google account, authentication information provided through Google Sign-In is used to create or access your Our Routine account.
Profile information. If you choose to add a profile photo, that image is stored so it can be displayed in the app.
What you enter in the app. This may include daily moods and notes, weekly check-in answers and ratings, habits and routines, completion history, calendar plans or appointments, and notes or messages you choose to share with your partner.
Your partner connection. We store the connection between your account and your partner's account so that shared information is shown to the correct people.
Technical and security information. Our service may process basic technical information needed to operate, secure and troubleshoot the app, such as app requests, session information and service logs.
What your partner can see
Our Routine is designed for two people, so information you choose to share may be visible to your connected partner. Depending on how you use the app, this can include:
- Your daily mood and any note attached to it
- Your weekly check-in ratings and answers
- Shared habits, routines and completion information
- Shared plans and calendar items
- Notes or messages you choose to share
- Your display name and profile photo
Please only enter information you are comfortable sharing with your connected partner. Deleting your account does not necessarily remove information that another person has already independently saved, copied or recorded.
How we use your information
- To create and manage your account
- To provide the app's habits, moods, check-ins, calendar and partner-sharing features
- To sync shared information between you and your connected partner
- To authenticate you and keep your account secure
- To send password-reset codes and other service-related messages
- To operate, maintain, troubleshoot and improve the app
- To respond when you contact us for support
We do not sell your personal information. We do not share the content you enter in Our Routine with advertisers, and the app does not currently use your entries to train AI or machine-learning models.
Service providers
We use service providers and managed infrastructure to operate Our Routine. These include:
- Emergent — managed hosting and infrastructure for the API server, Kubernetes deployment, object storage, authentication integrations and email integrations.
- MongoDB — the database technology used to store app and account data within the app's managed backend environment.
- Google — optional Google Sign-In authentication when you choose to use it.
- Resend — used through Emergent's managed email integration to send password-reset codes and other service-related emails.
- Apple — App Store distribution and platform services associated with use of the iOS app.
These providers process information only as needed to provide their services to Our Routine. We may also disclose information where required by law or where reasonably necessary to protect users, the service, or another person's safety or legal rights.
Where your data is stored
Your information is stored and processed using Emergent-managed cloud infrastructure and associated service providers. Depending on the provider, information may be processed in countries outside Australia. We take reasonable steps to use services with appropriate security protections.
How long we keep your information
We keep personal information for as long as your account is active and for only as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, maintain security, or enforce our agreements.
When you delete your account, associated personal information is deleted or de-identified from active systems as part of the account-deletion process, except where information must be retained for legal, security or legitimate operational reasons. Limited copies may remain temporarily in backups or logs until they are overwritten through normal retention processes.
Deleting your account
You can initiate deletion of your account from within Our Routine by going to Settings → Delete account. You can also contact us at support@ourroutine.app if you need assistance with a privacy or account-deletion request.
Your choices and rights
You can ask us to provide access to personal information we hold about you, correct inaccurate information, or delete information where applicable. Depending on where you live, you may have additional privacy rights under local law.
If you are in Australia and you have a privacy concern that we have not resolved, you may have the right to contact the Office of the Australian Information Commissioner.
Children
Our Routine is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and remove it where appropriate.
Security
We use reasonable technical and organisational measures designed to protect your information. This includes encrypted connections when data is transmitted and secure password hashing for email-and-password accounts. No online service can guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the date at the top of this page and may also provide notice in the app where appropriate.
Contact
For privacy questions, account-deletion assistance or requests relating to your information, email support@ourroutine.app.
This policy describes the current Our Routine app and service configuration. If the app's features, service providers or data practices change, this policy should be updated to match.